JohnAllen.us

My Resume

    

Professional Accomplishments

• Helped sell over $50 million in product and services in the wireless industry.
• Undefeated in Lab evaluations at customer product trials.
• Developed interfaces and extensions to products that helped close deals and resolve issues.
• Tackled the toughest customer situations and helped retain them when others had given up.
• Developed award-winning tool that provided bulk desktop install of products that helped close large Fortune 50 deal.
• Published author with one book and many technical articles.

Experience

Exonets LLC, September 2007 to Present

Principle, Sr. Mobile Data Systems Engineer

• Consulted and provided Engineering services on the world’s largest MMSC complex.
• Consulted with ED-level management on RFP selection process
• Created detailed engineering plans of systems.
• Provided Engineering and Consulting Services to customers like AT&T Mobility and Nokia.
• Worked with MMS, SMS, and Packet Data
• Helped engineer MMS solution for iPhone service launch
• Provided automation of MS Office reporting
• Developed Admin tools to assist MMS Operations

Gemini Mobile Technologies, April 2006 to August 2007

Sr. Systems Engineer

• Acting Account Exec for Cingular Account.
• Helping to setup the Systems Engineering Area.
• Contributing to Company Intranet content.
• Worked with: Linux, MMSCs, TWiki’s, eXplo product.

Openwave Systems, February 2001 to September 2005.

Sr. Systems Engineer

• Helped take the AT&T Wireless account from $1million to $18 million in sales over the course of one year.
• Provided technical sales support for WAP, IP-Based Voice Mail systems, SyncML DS and DM Server, Handset WAP Browsers, Location GMLC & E911, SMSC, MMSC, and WAP Gateway.
• Helped manage product FOA tests through customer labs.
• Contributed IP to Device Management products.
• Managed RFI/RFP Response creation projects for several large proposals.
• Worked with: Solaris, AIX, Linux, Oracle, SMSCs, MMSCs, LBS/E911, 3GPP, 3GPP2, J-STD-036, SS7, WAP, Intermail, SyncML DS & DM, OTA, TDMA, GSM, GPRS, GGSNs, VoIP, SIP, Perl, C, Java, PHP, MySQL, Apache/Tomcat, Visio, Salesforce.com, Miller Heiman LAMP, MS Project.

Logica Aldiscon, August 1998 to February 2001

Lead Operations Engineer

• Maintained Operational uptime of Wireless Short-Message Servers (SMSC) at AT&T Wireless using IS-41 (TDMA) and IS-136 Radio Networks.
• Managed other Operations Engineers on site at customer while engineering connectivity solutions.
• Participated in account management activities with account team.
• Conducted R&D/Testing on better ways to operate Wireless messaging equipment.
• On-site support engineer for escalation of operational problems.
• Liaison between customer, sales, and engineering.
• Designed WAP (Wireless Application Protocol) pages for wireless Internet access systems.
• Lead implementation of Over-The-Air Activation (OAA) system for customer.
• Designed and develop operational tools used to save more than 45 hours of operator time to implement NPA/NXX splits.
• Led engineering effort on developing a High-Availability solution for our product.
• Worked with: HP/UX, Solaris, Stratus, HP 9000 systems, Ingres, Oracle, SMSCs, SS7, TDMA, GSM, IS-41, IS-136, SMPP. HP Openview, Eagle STPs, MSCs, WAP, Perl, Java, C, Apache/Tomcat, MySQL, MS Project.

DataChannel, December 1997 to July 1998

Manager, Information Systems / Customer Service

• Started IS and Customer Support areas for Intranet Software startup.
• Implemented custom firewall and VPN solutions.
• Moved company to Microsoft Exchange.
• Worked with: Linux, Windows NT, Windows 2000 Server, Exchange, SOCKS, VPN, IPSec, SSL, Perl, Java, Apache/JServ.

O’Brien International, November 1996 to December 1997

Director, Information Systems

• Responsible for all Information Systems and equipment.
• Helped IS team complete implementation of SSA’s BPCS MRP system for the manufacturing environment.
• Upgraded existing PC equipment and systems to current models.
• Implemented remote access/VPN and Internet connections.
• Setup E-Mail and revised Corporate Web site.
• Supervised four people and managed $800,000 budget.
• Reported directly to the President of the company.
• Worked with: OS/400, Linux, Windows NT, AS/400s, Firewalls, Intermail KX, 5250 Terminals, Client/400, Extra! Clients, BPCS ERP, Perl, C, Java, Apache.

Attachmate Corporation, August 1993 to November 1996

Senior Consulting Systems Engineer

• Provided high-end pre and post-sales consulting and technical expertise to customers in connectivity to mainframe host computers.
• Project lead for $250,000 Intranet project for a large Los Angeles-based Entertainment company.
• Designed Internet/Intranet interfaces to Legacy/Host based systems.
• Developed and implemented several systems for Attachmate’s internal Intranet.
• Led consultant team activities in Bellevue office.
• Provided technical expertise for Banyan VINES and UNIX environments to customers world wide.
• Developed articles and white papers for both internal and external publications.
• Awarded for development of programs and macros that helped close $1 million account.
• Won Attachmate Achievement Award for creating LAN Distribution Program for flagship product.
• Provided feedback from customers into product development and for executive management.
• Advocate for customer problems at the Home office.
• Worked with: Windows NT, Linux, Solaris, NextStep, VM/MVS/CMS/TSO/CICS, Vax/VMS, OS/400, OS/2, Mac OS, Banyan VINES, Extra! Software, 3270, 5250, 3287, 5254, APPN/APPC/LU 6.2, HLLAPI/EHLLAPI, SDLC, ADLC/ASNA, SNA, C, Perl, Java, Firewalls, VPN, SSL, SSH, PPTP, SOCKS, HLLAPI/EHLLAPI, WebSphere, Apache, MS Project.

Lynden Incorporated, July 1991 to July 1993

Manager, Desktop Computing

• Responsible for all aspects of world wide PC & LAN Operations and procurement for a $220 million a year revenue, International multi-modal freight transportation company.
• Managed $1/2 million annual budget for PC & LAN hardware and software.
• Helped move corporation from a Host-centric computer environment to a more Client/Server environment.
• Developed improved customer service procedures and helped start trouble call tracking and help desk systems.
• Managed and maintained all UNIX systems.
• Initiated Quality process for Data Processing department.
• Started up PC Department and supervised three employees.
• Responsible for administration of 200 PCs and six Network File Servers.
• Worked with: Windows, Banyan VINES, PICK OS, Solaris, AIX, X.25/X.21/X.29, WANs, LANs, VSAT, Ethernet Switches & Hubs, Phone PBX Systems, SOCKS, Firewalls, SSL, Perl, C, Apache.

Old Stone Real Estate Services, July 1987 to July 1991.

Manager, Information Systems

• Responsible for all administration and operation of Local and Wide Area Networks in several subsidiary companies.
• Maintained a 99.9% up-time rating for office systems.
• Replaced costly manual reporting process with automated process for a yearly savings of $125,000.
• Designed and developed a Real Estate project tracking system used by upper management for instant update on Real Estate projects around the nation.
• Used as PC and PC Network consultant for various subsidiary companies of Old Stone Corporation.
• Responsible for all operation of telephone equipment at offices.
• Worked with: Banyan VINES, Windows, WANs, LANs, Phone PBXs, 3270, 3287s, LU1/SNA, Lotus 123, C, dBASE III.

Computer Sciences Corporation, December 1985 – July 1987 Lead Programmer / Analyst dBASE III, Solaris.
Impact Partnership Services, August 1983 – August 1984 Programmer dBASE III, C.

Central Washington University, August 1981 – July 1982 Computer Lab Assistant TRS-80 Mod IIIs

Exonets , Home & Wireless LLC, 1980 – Present Owner Perl, PHP, C, Java, JSP, Python, Oracle, MySQL, Solaris, Linux, OS/400, PIC Microcontrollers, BasicSTAMP Microcontrollers, 2.4GHz Microwave, WiFi, Digital Packet, ARISS, Frame Relay, TCP/IP, UUCP, Internet, WWW Servers (Httpd), HTML Web Pages, CGI Scripts, X-Windows, Firewalls, VPN, PPTP, SOCKS, IPSec, SSL, X.509, Bridges & Routers, CSUs/DSUs, TNCs, T1/DDS, Cisco 2500 Routers, Modems, VHF and UHF Radios, Satellite S/L Band Radios, HF/VHF/UHF/Microwave antenna systems, dBASE (II, III, III+), JAVA, JAVA Servlets, XML, Pascal, Fortran, FORTH, Assembler, C++, Perl, Paradox, BASIC, PicBASIC, Visual Basic, Visual Basic for Applications, Access, Excel, WinWord, Visio, Mac OSX, Windows NT, Windows 98/95, Windows 3.1, Xenix, SCO Unix, CP/M, DataGeneral Aviion, DEC, Prime, MIPS.

Self-Employed, Summer, 1978 & 1979 Contract Programmer S-100 Bus Computers, dBase II, CP/M.

Education

• FEMA NIMS Certified, 2005.
• Certified Emergency Communicator, 2005.
• Certified in Medical First Aid, 2005.
• Miller/Heiman Large Account Management Process (LAMP) training, 2004
• Effective Management, Battelle Institute, 1998
• Crosby Quality Workshops, 1997
• Continuing education with Network Administration courses from Banyan and Novell.
• Washington State U. 1982-1985
• Central Washington U. 1980-1981

Volunteer Work

• Emergency Coordinator, City of Redmond Amateur Radio Emergency Services Team, 2005 to Present.
• Assistant Emergency Coordinator, City of Redmond Amateur Radio Emergency Services Team, 2003 to 2005.
• Venue Technology Manager (Redmond Veledrome), Seattle, 1989 to 1990, Organizing Committee, 1990 Goodwill Games.
• CompuMentor of Seattle, 1990 to 1991
  Member, Board of Directors, 1990, 1991

Associations

• Licensed by FCC for Amateur Radio Operation (Call sign: KD7SEE), 2002 to Present.
• Puget Sound Midrange Association, Seattle Chapter, 1997>
• Society for Information Management (SIM), Seattle Chapter. 1997
• Data Processing Management Association (DPMA), Puget Sound Chapter. 1986 to 1994
  Member, Board of Directors, 1990 – 1993
  Vice President, 1993
  Secretary, 1991
• Association for Computing Machinery (ACM), Puget Sound Chapter. 1986 to 1989
• Institute for Electronic and Electrical Engineers (IEEE). 1986 to 1991
• Editorial Board & Writer for ABUI Network News
• Staff Writer and Technical Reviewer for Computer Language magazine. 1988 to 1989.
• CompuServe Forum Sysop, BanForum, 1990 to January, 1996
• DP Industry Advisory Board, Highline Community College. 1988 to 2000.
• Northwest Venture Group.

Awards

• Data Processing Management Association Individual Performance Award (IPA), Bronze, 1994
• Data Processing Management Association Individual Performance Award (IPA), Silver, 1994
• Attachmate Corporation, EXTRA! Achievement Award, 1995

Other Personal Interests

• Embeded Systems Design. I develop tools to help me in my engineering pursuits or other hobbies using microprocessors such as a PIC16C84, PIC 16C57, or AVR.
• FCC Licensed Amature Radio Operator KD7SEE. Member of the City of Redmond WA Amature Radio Emergency Services Team (ARES)
• Home Automation. My house lights are all computer controlled.
• Writing. When I have the time, I like to write Science Fiction stories.